Returns / exchanges and refunds

How long can I get my money back?

The request for reimbursement can be made within a maximum of 14 days after the date of receipt of the goods.


How do I return an item?!

To return an item, email us at contact@lamaisondelapaga.com and we will send you a return label.


Do I have to pay the return postage?

If it is an error on our part, we will take care of the return at our expense, otherwise you will have to return the goods to us and pay the shipping costs yourself.


Can I exchange my item for another?

If you are not completely satisfied with the product or if there is a problem with the size of the product, you can exchange it while stocks last. You have 14 days to make your request for a refund or exchange and a maximum of 15 days to send us the goods.


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