DELIVERIES

Private individuals

METROPOLITAN FRANCE & MONACO

DPD Point relais : 5.90€ TTC, free from 89 € of purchase. In collection points within 48/72 working hours from the day the parcel is dispatched.
DPD Home: 7.90€ including VAT, free from 89 € purchase. Collection point within 48/72 working hours from the day the parcel is dispatched.
Colissimo Point Relay: 7.50€ TTC, free from 89€ purchase. In a collection point within 48/72 working hours from the day the parcel is dispatched.
Colissimo: €9.90 incl. VAT, free of charge from €89 of purchase. Home delivery with signature within 48/72 working hours from the day the parcel is dispatched.

European Union

EUROPE

Colissimo Point relais: €16.50 incl. VAT, free of charge from €129 purchase. In a collection point within 3/7 working days from the day the parcel is dispatched.
Colissimo: €16.90 incl. VAT, free from €129 purchase. Home delivery with signature within 3/7 working days from the day the package is dispatched.

Professionals

METROPOLITAN FRANCE & MONACO

DPD Point relais : 40.00€ TTC, free from 700€ purchase. In a collection point within 48/72 working hours from the day the parcel is dispatched.
Delivery to the home: 20.00€ including tax, free from 700€ of purchase. In collection point in 48/72 working hours from the day of dispatch of the parcel.
Colissimo Point Relay: 30.00 € TTC, free from 700€ of purchase. In a collection point within 48/72 working hours from the day the parcel is dispatched.
Colissimo: 35.00€ including VAT, free from 700€ of purchase. Home delivery with signature within 48/72 working hours from the day the parcel is dispatched.

European Union

EUROPE

Home delivery: €55.00 incl. VAT, free of charge for purchases over €900. In collection point in 3/7 working days from the day the parcel is sent.
Colissimo Point relais: 70.00€ TTC, free from 900 € purchase. In a collection point within 3/7 working days from the day the parcel is dispatched.
Colissimo: €80.00 incl. VAT, free of charge for orders over €900. Home delivery with signature within 3/7 working days from the day the parcel is dispatched.
Outside the European Union, customs charges may apply and are payable by the customer.

DELIVERY

FREE RETURNS AND EXCHANGES WITHIN 15 DAYS IN FRANCE.

As from the reception of your parcel, you have 15 days to return the items to us in case of non-conformity or if they do not give you complete satisfaction. In this case, you must send us an email to contact@lamaisondelalpaga.com. In the case of an error on our part, we will send you a pre-paid return label. If it is an error on your part, the return shipping costs will be at your expense. In both cases, please return the product in its original packaging (tissue paper, item label, thank you card and flyer) and enclose your Delivery Note with the shipment to facilitate the work of our logistics team. If once the goods have been received by our services, if it turns out that the garment has been worn or damaged, we will not be able to refund you and the garment will be returned to you after payment of the re-shipment costs by you.

International returns are the responsibility of the customer. Customs fees may apply and will be charged to the customer.

Here is the address to which to return products to us:

LA MAISON DE L'ALPAGA - GA TRADING
25 AVENUE DU TUBE, ATELIER 18
13800 ISTRES

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